Across Yum! Brands, we support our people in continuing their education from our Restaurant General Managers (RGMs) and Team Members to our Restaurant Support Center employees. We make available a range of development and training opportunities through partnerships and accreditations that offer university education. These investments are aimed at improving the quality of life for Yum! Brands employees and providing added value to working in one of our restaurants.
In the U.S., tuition reimbursement is offered for eligible salaried employees of Yum! Brands and each of its brands, up to a maximum of $5,250 in a calendar year for qualified undergraduate and graduate courses taken toward a job-related degree at any accredited college or university. Through the Andy Pearson Scholarship Program, established in memory of our founding Chairman, Yum! Brands awards $500,000 in scholarships annually to employees and their families. In 2015, Yum! Brands awarded 207 scholarships for $484,500, with 70 percent of these going to hourly restaurant employees. Since implementing the scholarship program in 2003, employees and dependents have received almost 2,700 scholarships worth over $6,000,000.
KFC U.K. and Ireland Apprenticeships
At KFC U.K. and Ireland, they see training and education as a way for the business to positively impact the lives of their Team Members and society as a whole. They offer Advanced Apprenticeships in hospitality management and their apprentices are supported with regular coaching and development sessions with their line manager and a Regional Apprenticeship Specialist. As well as this support, external online tutors are assigned and act as mentors to aid apprentices with functional mathematics and English.
To date, KFC U.K. and Ireland has had over 400 qualified apprentices, 70 percent of them have been promoted within the business. Currently 650 are enrolled in the program and they are committed to enrolling 300 – 400 more employees in the program each year. Building on this success, they have introduced an Intermediate Apprenticeship program in hospitality services. There is a clear strategy to rapidly expand and develop the program and they aim to deliver 5,000 apprenticeship places across both levels over the next five years. All apprentices are invited to a full graduation ceremony when they have qualified.
In recognition of the hard work and dedication of the apprentices and their assessors and leaders, KFC U.K. and Ireland was named as runner-up in the Government’s Department for Business, Innovation and Skills National Apprenticeship Awards for 2014, and was named as one of Britain’s top 100 apprenticeship employers by the National Apprenticeship Awards for the second year in succession. In addition to this award, they were delighted and proud for Regional Apprenticeship Specialist, Martha Kempsford, who won the Regional Final for Apprenticeship Champion of the Year.
KFC U.K. and Ireland Degree
KFC U.K. and Ireland are in its fourth year of running the Business Management Honors Degree at DeMontfort University specifically designed for RGMs and Area Coaches. 2015 saw the start of another cohort of learners taking the degree. They have enrolled 60 students across three cohorts and have maintained an 87 percent retention rate throughout. The program has been so successful that they have signed up for another cohort to begin in 2016. The degree program has enhanced the student’s business acumen, commercial awareness and analytical skills and will therefore have a huge impact on the business as each student puts their new found skills into practice. 2016 will also see the graduation event for the first cohort of KFC students who have reached the end of their three year journey!
These students receive half of their university fees paid for by KFC plus paid time off for lectures, travel and accommodation expenses.
KFC Australia was recognized as a Registered Training Provider by the Australian government for more than a decade. Similar to the Apprenticeship Program in the U.K., this program provides employees with valuable life skills training while at the same time providing training to do their jobs in our restaurants. On completion of the course, employees receive a Nationally Recognized Qualification.
KFC Australia also offers their RSC employees and Restaurant Managers an exclusive Master of Retail Management or a Master of Business Administration (MBA). These programs were developed specifically for them in partnership with the University of Wollongong’s Sydney Business School. Students benefit from a 20 percent fee discount due to the partnership and can also apply for KFC Education Assistance which includes a combination of monetary support, paid time off for lectures and exams.
Yum! Brands Russia has adopted Plekhanov University’s economy training as part of its standard RGM training. On their way to receiving a Plekhanov University diploma, trainees take a combination of Yum! University Russia training and Plekhanov courses. Their bold goal is for 100 percent of RGMs in their market to be certified by the Yum! Brands Plekhanov restaurant management program by 2015.
Pizza Hut U.S. offers employees the opportunity to advance their education and career with Pizza Hut’s educational partner, Excelsior College, an accredited, nonprofit institution. In collaboration with Excelsior College, Pizza Hut is proud to offer the Life Unboxed EDU education program. Excelsior has been chosen as an educational partner because they understand the needs of adult learners who are balancing education with jobs, families and other responsibilities. Using an online learning model, employees can take courses where and when they fit into their schedules. Excelsior offers a 45 percent undergraduate and 15 percent graduate tuition discount for Pizza Hut employees and their family members, ensuring an affordable education. At the end of the fall semester in 2015, 99 students were actively enrolled and on their way to an advanced degree through EDU.
Taco Bell builds the communities it serves by making a positive impact through education and building 21st century leaders. The brand offers a number of programs to help employees achieve their education goals, both at the high school and college level.
For employees seeking to earn a college degree, Taco Bell has partnered with Yum! University and Excelsior College, an accredited nonprofit institution. Taco Bell employees and their immediate family can earn a college degree through Excelsior College at a 40 percent discount on books and tuition. Further, employees enrolled in the program automatically receive 48 credit hours for their on-the-job training, so they’re 40 percent of the way towards a bachelor’s degree [120 credits] at no cost to them.
In an effort to make education opportunities accessible to employees, Taco Bell partnered with General Educational Development (GED) Testing Service in early 2015. This program provides an anytime-anywhere online learning platform with access to GED prep and testing that generally takes between 2-3 months to complete. Taco Bell funds company employee scholarships for any team member seeking their GED.
Additionally, Taco Bell U.S. awards approximately $120,000 annually in scholarship funds through the Glen Bell Scholarship, named for the brand’s founder. Each year, Taco Bell grants between 65 and 70 of the $1,000 and $2,000 scholarships to hourly employees enrolled in 2-year or 4-year degree programs respectively.
In Spring 2016, the Taco Bell Foundation will expand its Live Mas Scholarship program to restaurant employees of all ages. Live Mas Scholarships provide resources for this nation’s next generation of dreamers, innovators and creators – say ‘the other kids’ – who do not fall into the conventional “academic” or “athletic” qualifying categories of traditional scholarship programs.