Diversity & Inclusion
Goal: Build an inclusive culture among our employees, franchisees and suppliers to reflect the diversity of our customers.
We know that diversity and inclusion are critical to the long-term success of our business and believe that everyone can and does make a difference in our organization. One of our main principles – Believe in All People & Be Your True Authentic Self – represents how we focus on coaching and supporting every individual to grow to their full potential.
In 2015, we established a diversity and inclusion council called Leading Inclusion for Tomorrow (LIFT) to continue elevating the importance of diversity and inclusion in our business. LIFT is comprised of internal and external ambassadors who are challenged to solicit feedback, share insights and support actions that drive global inclusion and engagement efforts reflecting the diversity of our customers, employees and communities.
We also continued to build learning experiences in 2015 – including unconscious bias training – that increases multicultural competency, improves communication skills, builds better teams and drives creativity and innovation.