We believe that diverse teams yield better and more creative solutions. Our brands are a great place to work because our employees thrive, feel appreciated and can be themselves. Inclusion is a business priority and the work involves everyone in the organization.

Around the globe, we are proud of the actions taken by our teams to turn our “Believe in All People & Be Your True Self” principle into reality. In our France market, employees represent 19 different nationalities. The team leverages cultural diversity to drive innovation and cross-cultural leadership development. In our Costa Rican market, the team is actively adding employees with disabilities with the mindset of “Sin Etiquetas” (No Labels).

Our markets in Asia and India have taken bold actions to ensure our female employees are developed and prepared for promotions via the use of internal and external programs, as well as support from leadership. These and other actions assist us by enabling growth using all available talent.

Recruitment And Retention

Each of our brands’ sponsor and engage in leadership initiatives focused on recruiting and developing high-potential diverse talent. These recruitment initiatives will help us reach our goal of 30 percent diverse candidate identification and to focus on three key areas in the U.S., including:

  1. Hiring top, diverse internship and post MBA talent via the Consortium for Graduate Study in Management
  2. Building dynamic, and robust partnerships with the National Society of Hispanic MBAs (NSHMBA), National Black MBA Association (NBMBAA), the Women’s Foodservice Forum (WFF) and the Multicultural Foodservice and Hospitality Alliance (MFHA)
  3. Leveraging online business networking tools to communicate our job openings to key diversity groups and associations

More than 75 percent of our U.S. Company operations hires in 2015 were either women or minorities. Similarly, over 70 percent of promotions were either women or minorities.

Our goal is to continue developing and increasing female leadership across the organization with emphasis on the General Manager representation in our international business and adding more ethnically diverse executive level talent in the U.S. We continue our efforts to provide temporary international assignments for female employees to build know how and capability.

Yum! Brands set a bold international goal of developing 15 females for leadership positions within the International organization and is well on the way to achieving this goal. In 2015, women across our company continued to grow in leadership roles. We now have women in the roles of President of Division, Chief Legal Officer, Chief Financial Officer, Chief Marketing Officer and Chief Operations Officer. Additionally, approximately 20 percent of our International General Managers are women.

Employee Resource Groups

Inclusion is critical to our culture and helps engage, serve and support our employees, customers and communities. Our Employee Resource Groups (ERGs) continue to play a key role in driving our culture by providing networking, mentoring, educational workshops and leadership development opportunities across our system and the communities in which we do business.


  • Generation 2 (g2) develops and connects young professionals throughout the Yum! Brands family and their communities
  • Yum! ERA (Engage, Retain, Attract) advocates for the advancement of inclusion in the workplace by providing cultural awareness education,YPN connecting members with leadership, sharing consumer insights and growing talent and leaders within the company. Yum! ERA drives organizational engagement, shares exciting learning opportunities for members to grow personally and professionally, and helps members make a difference at work and in their communities
  • YPNWomen in Networking (WIN) supports its members by building know how, creating a community, leveraging cross-functional knowledge, identifying and addressing barriers of growth, and cheering on all achievements. Quarterly events provide opportunities for development and learning
  • YPNThe Yum! Brands Pride Network (YPN) serves to engage and support our lesbian, gay, bisexual and transgender employees. YPN accomplishes this by communicating with employees, organizing events for members and attracting great LGBT talent. This ERG is both a champion for LGBT visibility within the organization and a tangible resource for members. YPN also welcomes the support and membership of allies

Specially-Abled Restaurants

We take great pride in creating employment opportunities for people with disabilities. Our specially-abled restaurant programs are developed with a focus on hiring, training and creating an enabling work environment with tailored equipment to engage team members and assist their growth and career progression.

Yum! India opened the market’s first specially-abled KFC restaurant in 2008 and has since expanded to 21 speech and hearing impaired stores across the country, employing over 300 team members, seven shift managers and one Assistant Restaurant Manager, who are all speech or hearing impaired. The Yum! India team plans to continue developing these types of restaurants with a goal of opening another five specially-abled KFC restaurants in 2015.

In 2015, the Yum! India team received a CSR Awards from the Federation of Indian Chambers of Commerce and Industry for being an employer who supports people with disabilities.